Privacy Policy

Privacy Policy

Introduction

Welcome to https://best-food-to-feed-wild-birds-uk.feedersandmore.co.uk (hereafter referred to as “Best Food to Feed Wild Birds UK,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in alignment with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways in which we process personal data when:

  • You use our applications or services as an authorized user
  • You visit or interact with any of our websites linked to this Privacy Statement
  • You receive communications from us, such as newsletters, emails, phone calls, or text messages

Personal Data Collection

We collect various categories of personal data, including:

Account and User Information:

  • Name
  • Contact details (email, phone number)
  • Username and password
  • Date of birth
  • Address

Payment and Financial Details:

  • Payment card information (for secure online transactions)
  • Billing address
  • Transaction history
  • Financial data for processing payments

Purchase Information:

  • Order details (products, quantities, pricing)
  • Shipping and delivery addresses
  • Purchase frequency and history

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs or similar)
  • Location data from mobile devices

Location Data:

  • Geographic coordinates when using our location-based services
  • IP addresses

Feedback and Reviews:

  • Comments, reviews, and ratings submitted by users
  • Survey responses

Social Media Information:

  • User profiles and bios (if linked to your account)
  • Social media interaction data (likes, shares, comments)

Product Interaction Data:

  • Pages visited on our website
  • Products viewed or added to cart
  • Search queries

We collect this information through direct user input, interactions with our services, and the use of automated technologies, including cookies. Additionally, third parties may share personal data with us, but they are responsible for their own privacy practices.

Cookies

Best Food to Feed Wild Birds UK uses cookies to enhance your online experience and for analytical purposes:

  • Strictly Necessary Cookies: These cookies ensure basic functionality, such as allowing you to navigate through our website.
  • Preference Cookies: They remember your preferences, like language settings or display options.
  • Analytics Cookies: Used to collect aggregated data about visitor behavior on our website to improve its performance and services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary or permitted by law. The specific periods vary based on the type of data and its purpose:

  • Financial and payment data may be retained for 7 years due to legal requirements.
  • Purchase history might be kept for 10 years to assist in customer service and dispute resolution.
  • Location data could be stored temporarily for improving our services but not longer than is necessary.
  • Once the purpose of data collection is fulfilled, we anonymize or delete it from our systems.

Security Measures

We take robust measures to safeguard your personal data:

  • Implementing industry-standard encryption protocols for secure data transmission.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or store personal data from children in that age group. If you believe we have collected such data by mistake, please contact us, and we will take prompt action to rectify the issue.

Your Rights (Subject to Local Privacy Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): In some regions, you can request the deletion of your data.
  • Restriction: You may limit our processing of your data under certain circumstances.
  • Data Portability: Some laws allow you to receive your personal data in a structured format.
  • Objection: You have the right to object to the processing of your data for specific purposes.
  • Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to your requests in a timely manner as per applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Best Food to Feed Wild Birds UK.